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Dec 27, 20206 min read
2021 AI predictions: From natural language generation to the future of COVID-19 research
As we approach the end of an extraordinary year, the Luminoso research team shares their predictions for AI in 2021.
Dec 16, 20204 min read
Contextual comparative analysis with Unique to This Filter
Unique to this Filter in Luminoso Daylight combines open-ended text with key metadata for intuitive, powerful comparative analysis.
Jul 23, 20205 min read
Introducing Concept-Level Sentiment in Luminoso Daylight
Concept-Level Sentiment is now available in Luminoso Daylight. Users can now quickly, accurately discover positive and negative sentiment.
Jun 11, 20204 min read
Introducing Advanced Concept Search in Luminoso Daylight
Advanced Concept Search is now available in Luminoso Daylight. This new capability reimagines how our users search for and combine concepts,
Apr 30, 20206 min read
Concept-level sentiment analysis: The next level of understanding emotion in text feedback
Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.
Feb 12, 20206 min read
Search like a human with AI-powered natural language understanding
Learn about AI-powered Search Enhancement, which applies leading natural language understanding to augment search.
Jan 23, 20208 min read
Artificial intelligence, human responsibility: Our role in AI-powered natural language understanding
Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.
Dec 9, 20195 min read
Responsible AI: The importance of addressing bias in artificial intelligence
AI can only learn from people, often adopting harmful tendencies. Read on to learn the importance of addressing bias in AI systems.
Nov 13, 20194 min read
Democratizing AI: Bringing the power of artificial intelligence to all
Organizations’ ability to use the full power of their data depends on debottlenecking data science and AI.
Oct 20, 20195 min read
Four misconceptions about AI text analytics
Organizations receive more text feedback than ever. Text analytics applications are now increasingly useful requiring little to no code.
Aug 7, 20192 min read
Introducing Highlights and Sentiment in Luminoso Daylight
Learn about Highlights and Sentiment, the two latest features in Luminoso Daylight.
Jun 18, 20192 min read
New in product: Luminoso now supports Polish – świetnie!
Luminoso products now natively support analytics in the Polish language.
May 28, 20193 min read
3 ways to improve your survey responses
Read on to learn three quick things to keep in mind, and how each can vastly improve your survey responses.
May 16, 20193 min read
Event recap: Argyle HR Leadership Forum Chicago
Today on the blog, learnings from the Argyle HR Leadership Forum in Chicago.
May 12, 20193 min read
3 takeaways from recent CX events
Over the last few weeks, I’ve had the opportunity to attend and speak at two customer experience events
Apr 29, 20191 min read
New in product: Highlights from recent improvements in Daylight
Learn about recent updates in Luminoso Daylight.
Apr 1, 20193 min read
Tracking a wearable product launch
Customer feedback analytics and ticket classification make for a successful wearable technology product launch.
Mar 14, 20193 min read
Event Recap: Argyle CX New York
Today on the blog, learnings from Argyle CX New York.
Feb 28, 20192 min read
Discovering caregiver needs using online communities
A Boston-based agency that manages online communities for their Fortune 500 clients wanted to learn more about their customers
Feb 8, 20193 min read
Improving the CDC’s prediction models using Luminoso
Learn how the CDC used text analytics to surface trends and improve pandemic prediction models.
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