Artificial intelligence

Jan 23, 2020
8 min

Artificial intelligence, human responsibility: Our role in AI-powered natural language understanding

Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.

Dec 9, 2019
5 min

Responsible AI: The importance of addressing bias in artificial intelligence

AI can only learn from people, often adopting harmful tendencies. Read on to learn the importance of addressing bias in AI systems.

Nov 13, 2019
4 min

Democratizing AI: Bringing the power of artificial intelligence to all

Organizations’ ability to use the full power of their data depends on debottlenecking data science and AI.

Oct 21, 2019
5 min

Four misconceptions about AI text analytics

Organizations receive more text feedback than ever. Text analytics applications are now increasingly useful requiring little to no code.

Dec 19, 2018
2 min

Removing bias from artificial intelligence

Whether writing emails or assessing risk, AI can incorrectly favor certain results. Learn how to mitigate bias AI systems learn from humans.

Jul 18, 2018
2 min

What We're Reading: AI Issue #1

At Luminoso, we love all things AI. Here are some of our favorite pieces from the last week.

Nov 7, 2017
3 min

Keeping up with customer feedback: using AI to make the most of your data

Customer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.

Sep 12, 2017
3 min

NLU is critical for your business. Here's why.

Top-notch CX goes beyond great service. It means focusing your entire organization on meeting needs – by acting on customer feedback.

Mar 11, 2017
7 min

Debiasing AI systems: A Conversation with Robyn Speer, Luminoso's Head of Science

Chief science officer Robyn Speer discusses the impact bias has on AI systems, and, more importantly, what we can do to mitigate it.

Jan 4, 2017
1 min

AI for a multilingual world

In this short video, Catherine discussed the power of language...

Nov 17, 2016
2 min

Luminoso featured in O'Reilly's "Current State of Machine Intelligence 3.0"

Luminoso Technologies, Inc. is featured in O'Reilly's annual landscape of machine intelligence companies.

Nov 15, 2016
5 min

Stop raging against The Machine

Learn why it's time to embrace artificial intelligence and machine learning.

Nov 8, 2016
3 min

Science changes business, and here's how you should handle it

Better manage the impact of scientific breakthroughs and technology advances on your business.

Nov 2, 2016
3 min

Whoever said surveys are dead is dead wrong

In a world where customers share feedback in a myriad of different ways ... are surveys still relevant?

Oct 20, 2016
1 min

Going back, back, back to Cali, Cali (for another AI conference)

We’re on the road again—we just can’t seem to stay away from sunny California!

Oct 19, 2016
1 min

AI meets data management: Join us on 10/26 at 11am ET!

This live discussion will focus on how firms in the financial industry can drive better business insights...

Oct 5, 2016
3 min

7 steps for taking action on your customer insights

We’ve all heard the customer experience motto: customer-centric companies that listen to their customers...

Aug 15, 2016
2 min

Join us at the AI Summit in San Francisco next month!

Join Luminoso at the 2016 AI Summit in San Francisco, September 28 to 29.

Aug 20, 2015
2 min

How I stopped being afraid of AI

In this blog, we explore a more optimistic approach to artificial intelligence.