Concept-level sentiment analysis: The next level of understanding emotion in text feedback
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Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.
Feb 12, 20206 min read
Search like a human with AI-powered natural language understanding
Learn about AI-powered Search Enhancement, which applies leading natural language understanding to augment search.
Jan 23, 20208 min read
Artificial intelligence, human responsibility: Our role in AI-powered natural language understanding
Today on the blog, an interview with Vanya Cohen, AI research scientist and machine learning engineer.
Jun 18, 20192 min read
New in product: Luminoso now supports Polish – świetnie!
Luminoso products now natively support analytics in the Polish language.
Feb 8, 20193 min read
Improving the CDC’s prediction models using Luminoso
Learn how the CDC used text analytics to surface trends and improve pandemic prediction models.
Sep 3, 20183 min read
What We're Reading: Natural Language Edition
This week on the blog, check out the natural language understanding pieces we're reading.
May 23, 20183 min read
Luminoso Word of the Week: Ontology
Explore this week's word, ontology, and why Luminoso doesn't need them to deliver leading NLU.
Mar 6, 20184 min read
How Luminoso learns new languages
We talk a lot about how Luminoso can "natively process" text data in multiple languages ... but what does that mean?
Feb 6, 20183 min read
Why it's critical to supplement NPS with natural language understanding
Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.
Sep 11, 20173 min read
NLU is critical for your business. Here's why.
Top-notch CX goes beyond great service. It means focusing your entire organization on meeting needs – by acting on customer feedback.
Mar 11, 20177 min read
Debiasing AI systems: A Conversation with Robyn Speer, Luminoso's Head of Science
Chief science officer Robyn Speer discusses the impact bias has on AI systems, and, more importantly, what we can do to mitigate it.
Mar 7, 20173 min read
Luminoso wins multiple awards at SemEval 2017
February 2017 was an exciting month for Luminoso. Read this blog to learn about our participation in SemEval 2017.
Jan 24, 20174 min read
Conducting analyses in a changing science landscape
Science and technology are changing every day. Here's how to evolve with it.
Jan 5, 20171 min read
Catherine Havasi featured in Inc.
One of the key challenges facing customer-centric companies today is how to make sense of the ever-increasing stream of feedback.
Nov 9, 20162 min read
Introducing ConceptNet 5.5
Here at Luminoso, we’re constantly researching new ways to help our clients more quickly, easily, and accurately analyze their text data.
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