A Boston-based agency that manages online communities for their Fortune 500 clients wanted to learn more about their customers

Learn how the CDC used text analytics to surface trends and improve pandemic prediction models.

Check out our findings from our analysis of tweets crowdsourced to the AI community via FiveThirtyEight.

Although there's more social media data than ever before, it's not as easy or as productive to mine for insights as you might think.

We used our products Analytics and Compass to collect and analyze over 157,000 tweets about five major US-based airlines in order to see...