Jul 12, 20163 minFaster, higher, stronger: Not just for the OlympicsIn our latest release, Luminoso’s natural language understanding becomes more accurate and insightful than ever.
Sep 28, 20154 minUse open-ended questions – or miss hearing your customersToday on the blog, we discuss why open-ended questions are the key to understanding feedback from the people you serve.
Dec 17, 20143 minConcept-based vs. keyword-based text analyticsIn this blog, we explore the concept approach versus the keyword approach to text analytics.
Sep 4, 20137 minEmoji and text analyticsIf you write software that handles text, you should expect to have your fundamental assumptions about how text works shaken up about once...