Webinar: Analyzing Customer Feedback in Minutes, Not Months
If you missed our live webinar with Amazon and LQA, you’re in luck. View it on demand today.
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Jul 10, 20183 min read
How retailers are using AI to listen to customers
Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
Feb 6, 20183 min read
Why it's critical to supplement NPS with natural language understanding
Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.
Jan 9, 20183 min read
5 steps to make the most of customer feedback
Steve Jobs once said, "It is not the customer’s job to know what they want." It’s up to you to discover and deliver what they want, when...
Nov 7, 20173 min read
Keeping up with customer feedback: using AI to make the most of your data
Customer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.
Oct 4, 20173 min read
Six questions (and answers) about analyzing customer feedback
We've compiled the top questions we’ve been asked as companies embark on analyzing their customer data.
Aug 14, 20172 min read
Why you shouldn’t ignore positive customer feedback
Instead of asking your customers what you can do to better serve them, why not focus on the positives?
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