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Apr 30, 20206 min read
Concept-level sentiment analysis: The next level of understanding emotion in text feedback
Learn about basic approaches to understanding emotion in text, and why concept-level sentiment is a critical tool leading global brands.

Sep 3, 20183 min read
What We're Reading: Natural Language Edition
This week on the blog, check out the natural language understanding pieces we're reading.


Mar 6, 20184 min read
How Luminoso learns new languages
We talk a lot about how Luminoso can "natively process" text data in multiple languages ... but what does that mean?


Sep 11, 20173 min read
NLU is critical for your business. Here's why.
Top-notch CX goes beyond great service. It means focusing your entire organization on meeting needs – by acting on customer feedback.


Mar 11, 20177 min read
Debiasing AI systems: A Conversation with Robyn Speer, Luminoso's Head of Science
Chief science officer Robyn Speer discusses the impact bias has on AI systems, and, more importantly, what we can do to mitigate it.

Sep 20, 20157 min read
Can we do Arabic?
Our Senior Linguistics Developer breaks down how we added Arabic to the list of languages which Luminoso natively analyzes.
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