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Luminoso Compass

Luminoso Compass is a supervised learning platform for classifying conversational text data such as help desk tickets, support requests, and product reviews.

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Classification in Compass

Supervised

Uses pre-labeled data to train classifiers for real-time categorization of incoming text

Sentiment

Uses advanced scoring methods to classify incoming text based on sentiment

Query-based

Assigns labels based on how well incoming text matches Boolean queries, for both exact matches and related concepts

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Intelligent triage automation.

Cutting-edge machine learning lends Compass a humanlike understanding of language to accurately sort incoming data.

Near-real-time classification.

Luminoso's patented science understands language in near-real time to support routing the right information to the right people.

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Classify at scale.

Compass handles thousands of incoming text samples per minute to maintain speed and accuracy even at high volume.

Reduce training data by 20x.

Compared with open-source classification libraries, Compass requires 10 to 20 times less labeled data.

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Ready to get started with classification in Compass?

Contact our team to see it in action.

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