September 28, 2020
Luminoso Promotes Henning Smith to Chief Technology Officer
BOSTON, September 28, 2020 — Luminoso, the company that turns unstructured text data into business critical insights, today announced that it has promoted Henning Smith to Chief Technology Officer.
“As the demand for Luminoso’s text analytics applications have surged in recent years, our engineering and infrastructure teams have ensured our applications are exceeding customers’ needs,” said Adam Carte, CEO of Luminoso. “Henning Smith has been a stellar leader of our engineers during his tenure at Luminoso. As we continue to grow Luminoso globally, we’re confident that Henning will ensure our customers continue to enjoy best-in-class text analytics solutions through both cloud and on-premise deployments.”
Henning has more than twenty years of experience leading and developing engineering teams in distributed locations, and managing global software development projects from inception through delivery. He joined Luminoso in 2019 to lead the company’s engineers. Under Henning’s leadership, Luminoso scaled its global infrastructure, achieved SOC 2 compliance, and launched a series of new text analytics features. Prior to joining Luminoso, Henning led multiple engineering and infrastructure teams for Fortune 500 companies, including Cisco and CA Technologies.
“During my time at Luminoso, I have been incredibly impressed with everyone’s commitment to ensuring that we’re delivering the highest-quality text analytics applications to all of our customers,” said Henning. “As Chief Technology Officer, I look forward to overseeing the development and delivery of the next generation of Luminoso’s text analytics applications.”
Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.
Luminoso is privately held and headquartered in Boston, MA.