top of page
May 15, 2019

Luminoso to be Lead Sponsor at Sold-Out Common Sense CX Summit

DULUTH, Minn., May 15, 2019 /PRNewswire/ – Common Sense CX, the industry's leading customer experience summit will be hosted June 3-5, 2019, at The Drake Hotel in Chicago, is proud to welcome Luminoso, an award-winning customer insights AI firm, and customer data & insights platform Topbox as lead event sponsors. The exclusive event will bring together senior CX executives from top companies like MasterCard, Comcast and MetLife for two days of immersive panel discussions, roundtables, war stories and networking opportunities.

"It's easy for customer experience events to become about platitudes and theories, rather than real-life examples and common sense practices," says Jeff Foley, VP of Marketing at Luminoso. "By bringing together these CX practitioners to share what's really happening, we expect everyone to walk away from these two days with their heads full of ideas to try back at the office."

The private, invitation-only event for 60 of the industry's most innovative Customer Experience leaders from companies, such as Sonos, Petco and Wells Fargo, is currently sold out for attendees; however, limited sponsorship opportunities are still available.

"Topbox is evangelizing the value of conversation analytics as the most insightful data for understanding the customer experience," states Jonathan Moore, Director of Marketing at Topbox. "Many CX leaders aren't aware this is an option, so CSCX19 is an opportunity for us to get quality facetime with CX visionaries and practitioners and spread the word."

Full-event and networking sponsorship opportunities are currently available for companies interested in sharing expertise and delivering solutions in Customer Analytics and Insights, Customer Experience Management and Process Improvement, Customer Feedback (VOC/NPS/Surveys) and Journey Mapping, AI/ML-Driven Automation, and Speech and Text Analytics.

Primary sponsorship opportunities include:

  • Sessions designed to promote conversation between sponsors and attendees

  • Scheduled meetings with prospects

  • Detailed Buyer Profiles delivered one week before event

  • PR Outreach on your speaker's behalf

Additional networking sponsors for the event include CX analytics platform 4xperience and digital technology company Content Bloom. Sponsors can look forward to the following perks:

  • Sponsors can invite peer evangelists

  • Buyer- and sponsor-led sessions

  • Buyer-driven content themes where sponsors share their expertise in solving problems, not selling solutions

"CSCX19 is an executive peer group meeting designed specifically for senior leaders charting their companies' customer experience strategy," explains Mitch Speers, co-founder of BuyerForesight, the event organizer of Common Sense CX. "We've designed our sponsor packages to include the ability to engage attendees in all sessions."

For more information about Common Sense CX and available sponsorships, visit or email Mitch Speersat

Common Sense CX is a BuyerForesight Event.

About Luminoso

Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.


Luminoso is privately held and headquartered in Boston, MA.

bottom of page