October 18, 2022
Luminoso Technologies Announces First Commercial Client on Google Cloud
Luminoso Technologies, Inc. announces a multi-year commercial agreement with Wakefern Food Corp to further accelerate Wakefern's digital transformation program.
BOSTON (PRWEB) OCTOBER 18, 2022 - On the heels of its recent expansion onto Google Cloud Platform (GCP), Luminoso Technologies, Inc. announced today a multi-year commercial agreement with Wakefern Food Corp.– the largest retailer-owned cooperative in the United States, comprising nearly 50 member companies - to further accelerate Wakefern's digital transformation program.
This agreement expands on the current collaboration between Luminoso and Wakefern. “Wakefern Food Corp. has been a valued client of Luminoso’s for quite some time now,” said Jeff Moyer, President and CEO of Luminoso Technologies, Inc. “We look forward to continuing to support their text analytics needs with our best-in-class natural language understanding platform.”
The Luminoso platform allows companies and organizations to better understand the needs of their stakeholders, including customers, employees, and other partners, via Luminoso's cloud-based natural language understanding platform.
"Wakefern continues to leverage tools that provide valuable market insights and amplify the voices of our customers. Luminoso’s advanced AI-powered analytics help us access the information we need to quickly deliver the products and customer experiences that mean the most to our shoppers," said Wakefern's Chief Customer Officer Steve Henig.
From a small, local cooperative that began with eight grocery store owners, Wakefern Food Corp. has grown into the largest retailer-owned cooperative in the United States. Founded in 1946, the cooperative includes 48 member families who today independently own and operate hundreds of supermarkets under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, and Fairway Market banners in New Jersey, New York, Connecticut, Pennsylvania, Maryland, Delaware, Massachusetts, New Hampshire and Rhode Island. For more information, please visit http://www.wakefern.com.
Luminoso Technologies, Inc. - born out of the MIT Media Lab – offers the only cloud-based Natural Language Understanding platform for text analytics – supporting natively 15 languages. The Luminoso platform allows organizations to drive better business outcomes by analyzing the thoughts and sentiment of the broadest set of constituencies to glean insights within the Voice of the Customer, the Voice of the Employee, and the Voice of your Industry. With the Luminoso platform, organizations don’t just listen to their audiences, or even understand them. They understand them better.
Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.
Luminoso is privately held and headquartered in Boston, MA.