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July 28, 2021

Luminoso named to the KM World AI 50 for second consecutive year

BOSTON, July 28, 2021 — Luminoso, the company that turns unstructured text data into business-critical insights, today announced that it has been named to the KMWorld AI 50 for the second consecutive year, in recognition of companies empowering intelligent knowledge management.

“Organizations are constantly looking for the most insightful and efficient ways to analyze large amounts of unstructured text from product reviews, customer and employee surveys, chat transcripts and maintenance records,” said Jeff Moyer, CEO of Luminoso. “Market-leading brands choose Luminoso because we offer the only solution that lets users start analyzing text immediately — without the data training or coding required of other AI-powered applications. We are honored that KMWorld has once again recognized how Luminoso is revolutionizing the analysis of open-ended text.”

The Luminoso suite of AI-powered text analytics applications offer the fastest and most effective way for organizations to analyze unstructured text data, natively in 15 languages. Luminoso’s applications don’t require training, coding, libraries, or ontologies to fully analyze unstructured text data, quantify feedback, and surface nuanced insights that are missed by other providers. Users simply upload their text data, and uncover insights in minutes across any domain, industry, or use case.

This recognition caps another year of achievements for Luminoso, including:

  • Launching the Luminoso Daylight extended pilot: Prospective Luminoso users can now experience the entirety of Daylight’s capabilities for 14 days with the Luminoso Daylight Trial. This complimentary product trial puts the power of AI-driven text analysis immediately in the hands of prospective users, giving them a firsthand glimpse at what Daylight can do for their open-ended text.

  • Concept-Level Sentiment in Luminoso Daylight: Luminoso’s deep learning model is now capable of identifying the author’s sentiment for each individual concept they’ve written about, as opposed to providing an analysis of the overall sentiment of the document. Concept-Level Sentiment empowers Luminoso users to effectively analyze sentiment across mixed feedback, intuitively aggregate concept sentiment across an entire dataset, and quickly surface buried feedback among nuanced sentiment expression.

  • Award recognition: In addition to being named to the KMWorld AI 50, Luminoso also received the top Software category prize after being named to the BostInno Inno on Fire, and was recognized on the Inc. 5000 list of fastest-growing companies.

To learn more about the companies recognized on the KMWorld AI 50, visit the award site.

About Luminoso

Luminoso builds text analytics products for analyzing conversational text data like support tickets, open-ended survey responses, and reviews. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, or training, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and instantly analyze text without libraries. Our products provide native support in 15 languages, so leaders can explore text data, make sense of feedback, and surface business-critical insights.


Luminoso is privately held and headquartered in Boston, MA.

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