Democratizing AI: Bringing the power of artificial intelligence to all
Organizations’ ability to use the full power of their data depends on debottlenecking data science and AI.
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Feb 6, 20183 min read
Why it's critical to supplement NPS with natural language understanding
Net Promoter Score® (NPS®) has become the standard for measuring customer satisfaction. Improve your NPS analytics with NLU.
Jan 9, 20183 min read
5 steps to make the most of customer feedback
Steve Jobs once said, "It is not the customer’s job to know what they want." It’s up to you to discover and deliver what they want, when...
Dec 5, 20173 min read
Why social media isn't the data goldmine you think it is
Although there's more social media data than ever before, it's not as easy or as productive to mine for insights as you might think.
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