How retailers are using AI to listen to customers
Learn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
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Mar 13, 20172 min read
You haven't seen airline rankings like these before
We used our products Analytics and Compass to collect and analyze over 157,000 tweets about five major US-based airlines in order to see...
Oct 4, 20163 min read
7 steps for taking action on your customer insights
We’ve all heard the customer experience motto: customer-centric companies that listen to their customers...
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