Jul 11, 20183 minHow retailers are using AI to listen to customersLearn how innovative retailers that seek to understand their customer feedback use text analytics for sustainable competitive advantage.
Mar 14, 20172 minYou haven't seen airline rankings like these beforeWe used our products Analytics and Compass to collect and analyze over 157,000 tweets about five major US-based airlines in order to see...
Oct 5, 20163 min7 steps for taking action on your customer insightsWe’ve all heard the customer experience motto: customer-centric companies that listen to their customers...